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13

Repeat customer gift bag item ideas?

For those who do gift bags/doggie bags, what do you put in them, how much do items usually cost, and do you change the items for repeat customers? Some of my customers are returning and I'm not sure if I should give them the same items or find different ones. I'm trying to keep expenses down but still mix it up a bit, especially since their stays are only a week or two apart. I was thinking about getting a big container of dry dog shampoo and separating it into little hotel-sized bottles. Otherwise I can't really think of anything that's very cheap and makes a good doggie gift. Here's what I include right now:
Doggie report card (more individualized item)
Handwritten thank you card
One or two favorite photos from the trip
One mini lint roller (2 pack at dollar store)
One roll of doggie poop bags (3 pack at dollar store)
One small baggie clip for food bags (used to keep the treat bag closed - 5 pack at dollar store)
For owners who feed wet dog food, one lid for dog food cans (3 pack at dollar store)
For owners with dogs who like bully sticks, one or two bully sticks

Ideas for changing out items so I don't have to do the same gift bag a week or two after their first one?

Comments

I love these ideas! I send them home with homemade dog treats with a thank you letter and also do the report card.

4 Answers

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5
  1. Your ideas are fantastic
  2. Homemade doggie treats or cookies are very easy to bake and freeze. You my want to add those (which is as far as I've gotten to this point).

Comments

Oh yeah! I saw that other people were doing those too. Do you have recipe recommendations that don't have corn/wheat/soy and don't require freezing?

I thought about making homemade treats, but don't for 2 reasons. For one, I hate to cook, lol. But mainly because I worry about their dog getting sick or something like that from them and find myself in a bind. So I stick with petco homemade cookies individually wrapped.

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For someone who periodically makes client gift bags, I'd say you've put together quite a list of useful items that any dog owner would love. As I typically go for: goody bags with organic treats, souvenirs, dog essentials, and promotional discounts followed by a kind gesture; and never forget a Thank You card. After a client receives their first gift bag from a repeat booking, they than began to receive gifts based off their requested booking dates and if it falls on or near a certain holiday. Then those gift bags are strictly holiday themed based, a lot of my clients actually loved my first Christmas gift bags last year. Randomly some clients received dog coats, toys, dog candy canes (a variety of treats), harness & collars and ect... Always make sure to not over do it as the gifts are a token of appreciation rather then a won prize.

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wallgreens or CVS/ wallmart can print a decent 5x8 picture for about 1.50 I find that a well timed snapshot printed up and tucked into their stuff is a fabulous gift for first time clients.

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I agree with the homemade dog treats. If you wanted to go to the trouble and like to get crafty you can also gather up lots of these types of recipies and make them a Homemade Dog Treat Cookbook. Although I haven't done this yet for dogsitting clients, I came up with this idea for goody bags for a mission trip at a campsite and it seemed to be a big hit. Not only do they get homemade dog treats but they can make some themselves as well!

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For my first time visitors, I get a good full body picture of them looking at me and make them a key chain. I got tons of those clear plastic keychains that you can open and put pictures in from Amazon really cheap. I made sure to get a size that would also fit a business card. I made my own Rover business card and just print it and the picture of the pet and put it in the key chain. My clients love it.

For repeats, I give them treats. For example, petco is right up the street and I go grab some of those home made dog cookies individually packaged and give them those. Also, for the holidays the cookies are usually decorated for the occasion, which makes them even better.

I have also given them toys. Like petco has some pretty nice sized squeaky plush toys 2 for 5, so I grab some of those. Also, Petco lets me grab some of their bags (the ones for the buffet of treats they sell by the pound) so I can put the toys and the cookies in a gift bag.

What I give also depends on the client. For example, one of my regulares can no longer eat hard treats, so I grab a bag of soft treats and give them to her. And they were even on sale when I got them, so it was about 2 bucks maybe.

For Christmas, I am going to make my regular customers a photo album of their pets best pictures. I am going to use a professional service and make a really sweet cover with their name. It will be more pricey, but for a special occasion I don't mind.