Last time I had my dog boarded by Rover, she returned in a fearful state. I'm guessing she was picked on by a more dominant dog that was in the home. Is this something that sitter's are expected to observe and act on? If I use Rover again.....I'll be sure to choose a different sitter.
You are the owner of the dog and it is your responsibility to ask the sitter if there will be other dogs around when you board your dog. You need to ask important questions first.
Did you ask her if she boarded other dogs at the same time and what breeds and ages?
The sitter is responsible for the dogs in her care, so if she boards 4 or 5 dogs at the same time, that's when accidents can happen.
There must have a been a good reason why you selected this particular sitter for your dog. I am sure you asked her all these questions before boarding your dog.
Every sitter on Rover is independent. Rover is not our employer and does not require any special training to offer services on its platform.
You will have to read each sitter's profile to determine each's level of knowledge and experience and may even find someone who is a trainer as well. However, you can always filter the search results to find a sitter who does not have a dog of their own. After that, look to see how many dogs they accept simultaneously. You may be able to find one that only takes one dog at a time (unfortunately, no filter for that) and doesn't have a dog of his/her own.
In the filters under Pets in the Home check Accepts Only One Client at a Time.
Some dogs exhibit a fearful state when apart from their owners. And fearful dogs sometimes behave aggressively. If so, they are treated as a watch. So maybe your dog was not "picked on."