is there someone I can speak to about my hacked account?

It sounds like you might have a second account. The email I received said that other sites had been breached and the password reset was just a security precaution, not that my account had been hacked. You should call Rover's support, their number is [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].