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Something went wrong with my background check request. What do I do?

Gina F.'s profile image

The question asked for my full legal name, which I typed, and a pop up said something went wrong with your request. I reviewed everything that is in the process of the background check, but everything was right. What do I do?

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Walt G.'s profile image

Please give Rover Support a call and they can help you get this corrected [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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