score:

Can my profile explain that I require meet-and-greet before confirming reservations?

I recently got a request from an owner to watch their dog later that same day. My booking score was poorly impacted because I didn't want to book a new dog (A) without a meet-and-greet, and (B) the dog has just had a procedure at a vet.

Is there anyplace in my profile that I can tell owners that I want a meet-and-greet for new guests? And also I don't accommodate last-minute requests for new pups that I haven't met before? I thought there used to be a setting that required 24-hours advance notice to make a reservation.

FYI, owners frequently don't read my profile, which is a whole separate issue.

score:

3

Walt G.

Book a Stay
Woodbridge, VA

You can always add it to your about me section but that won't stop folks from reaching out anyway and as you mention many don't read or absorb what is written in the profile. And the performance scores have little impact so don't worry about them. Best of luck

score:

3

Cari C.

I have it in my profile, and I always tell the client in my first response that I require a meeting prior to accepting their request. Yes, they don't always read my profile, but I tell them up front it's a deal breaker so we don't waste each other's time.

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Can my profile explain that I require meet-and-greet before confirming reservations?

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