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I don't have any clients yet. What am I doing wrong?

If someone could look at my profile and give feedback that would help. I have no idea why I can't get clients on this site. Crickets. Nothing is happening! Are my prices too high? I just used the prices Rover recommended automatically. Is there anything I could do to improve my chances? Do I need to advertise? If an experienced sitter could share how they got their first clients, that would help too. I feel that once I get a client, I'll start getting referrals and recommendations. It's getting at least one client to take a chance with a new person that might be the issue. There's a lot of dogs in my neighborhood and I am a veritable dog expert from my experiences volunteering at the Humane Society. I don't get why my profile has tumbleweeds!

4 Answers

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After looking at your profile, I see that you offer House Sitting, Drop In Visits, and Walks. The majority of Rover clients need Boarding - although the walking services are growing and they are promoting it more now. However, at the top you noted that you don't have transportation and would appreciate a ride if possible. My experience is that if a client needs one of those services, you need to find a way (some sitters use public transportation as needed) to get to their pets, they are not available to give rides because they are usually at work or out of town and can't take the time to get to their pets (or else they wouldn't need a walker). So, you may need to really think about what you want to do. Maybe you change your service radius only to what you can get to, on foot or other means- whether that's bicycle, skates/skateboard, local bus, a friend that's able to help, or a ride sharing service. If there's not enough demand that you can get to near where you live, the other consideration is to offer boarding at your home, where the dogs are brought to you.

When I searched sitters in Peoria IL, 58 offer house sitting. 57 of the 58 charge less than your current rate of $75, so it appears your house sitting prices are too high for your market. You may want to check your other rates this way.

A lesser critique is to improve the readability of the profile, eliminate negative words, even if used in a positive way (i.e. Not only, Not just) Also, it would help if you posted photos of other pets you've cared for. Even if it's a photo taken and saved by the owner or someone else from another time (not at the time you were caring for the pet), if you cared for that pet, it would be valid to use it - just ask them to share it with you as a file you can upload to your profile.

And since you have experience and see a lot of dogs in your neighborhood, I'd suggest you carry business cards with you, ask pet friendly places if you can leave some, reach out to those who know you for possible referrals, and start conversations with dog people and let them know you're available.

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Thanks for the advice. I can't get a car, or get photos of things I did but do not have photos of, but I can try things like reducing my prices and getting business cards.

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Asking potential clients for a ride is not a good approach. They usually want a dog walker to come to their house when they are at work, so you have to get a bicycle or catch a bus. Your best bet is getting some nice business cards and giving them to everybody in your neighborhood. If you get clients there, then you don't have to drive. Good luck :)

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Not having transportation severely limits your ability to acquire any clients - best of luck to you

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I have the same issue, I’ve had no offers, can someone please tell me why?

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Everyone's giving good advice. I just don't think I can follow it. I can't shit myself a car. And there's no way the combination of slashing my prices AND trying to kill myself riding the bus and walk everywhere in the Peoria area to reach people far away would work for me. I'd be making very little or negative money, plus all the time wasted going place to place. Seems unfair that you have to have a car to do most jobs and then you have to have a job to get a car. No one cares about helping out a struggling unemployed person. Plus to get a ride from a client doesn't seem that unreasonable; it would take THEM 12 minutes and ME 2 hours. Some 'Christian' town. But I digress. I can't shit myself a car. And I also don't want them to expect something like "be here and ready to walk Tiger at 6am sharp" if they live in a town only accessible to me by interstate, meaning not accessible at all. If I get offers and have to turn most of them down because of distance and transportation, that's just as bad if not worse for me than not getting any offers at all. Should I just give up? I'm a dog lover. There has to be some way to reconcile my needs with their demands. I just think - if I hide the fact that I have no transportation of my own, it's not being up front about a potential issue. They'll invariably ask why it wasn't mentioned on my profile.

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Unfortunately now may not be a good time for you to try Rover. Maybe if you need a side gig you could try Uber/Lyft. They have programs that let you rent a car free if you give so many rides. That will help you get a car, get some money and eventually back on your feet. Good luck!

I realize you are frustrated, but it's hard to find work without any transportation, whether using a bus, bike, taxi, etc. Also Becky brings up a good point, I remember a couple years ago Uber was working on a program where you would lease a car thru them and pay the monthly amount with your fares.

Hi Rachael. I have quite a bit of experience with clients, and like you, had to start at zero. It took about a month before I got my first booking. Since I had never done this before, I had to start researching other sitters in order to find out what the people in my area were looking for.

I altered my profile, availability and experiences in a way that better reflected what I had to offer and ultimately my business took off. With that said, just like every other job, it requires work in the beginning that isn’t always as rewarding as you thought and sometimes isn’t for everyone.

I agree with comments of the other sitters. Your priced high for not having experience (according to Rover) and people aren’t going to take a “chance” on someone who can’t verify they’re worth that amount of money. I priced myself below the average at first and raised my prices as I became popular.

I think it IS unreasonable to ask a client for a ride. The services offered through Rover are designed to be convenient for the owners, not the sitter. They may be the ones seeking you out, but you’re still applying for a job. And if you don’t meet the necessary credentials, you won’t be considered.

The other thing I want to add is that you have to keep in mind that most people view their pups as family...their fur babies. And they want their pets to be treated that same way in your care...so if your only in it to make a buck, they will sense it. I promise you, they do.

This is an extremely rewarding job, if you truly have a passion for it. But based off your response, to the help you asked for, it doesn’t sound like you understand what you’re getting yourself into..like all jobs, there are ups and downs. The way you handle the downs will determine your success.

Every pup is unique and the “perfect” ones are very rare. Most will require accommodations on your end. Walking-They will walk you, not the other way around so be prepared to work more than just leg muscles. They will tangle their leash in your legs and refuse to pick ONE side to walk on.

Drop-in visits- You WILL be there at 6p to let Tiger out and feed him (because that’s what he is used to) or they will find someone who can. There will be really early morning and late night visits. Drive time isn’t included in the visit and neither is looking for the house, keys or gate code.

House sitting- You will be expected to treat their home better than yours...and if they are comfortable with a stranger staying in their home, it’s because they are watching every thing you do. You may not see the camera, but it’s there. And you should always conduct yourself as if there is.

Boarding-It’s the most demanding. Both for clients and for you. You WILL clean up pee, poop, throw up, dog hair, shredded trash, whatever is left unattended and looks fun to play with. They will drink toilet water, track in mud when it rains and bark at everything! Sometimes for no reason, at 5am.

You will need to entertain the energetic ones, calm the anxious ones and figure out how to separate the ones who end up not getting along. All while, planning and preparing when and where everyone needs to be fed, 2x a day, no one fights or goes hungry, where and how they will sleep so you can too.

And this is just a small portion of what it takes to be a reliable and trusted sitter/walker. And that doesn’t include you maintaining your own household..your dogs, kids, spouse, chores, errands, etc.

Honestly, your higher prices and not having a car (or being able to “shit” one) are minor issues in comparison to what owners will expect from you or what you will have to do in order to remain in business (and sane). Like I said, it has to be a passion. Not just a love for being around dogs.

I have to say that Rachael has a great writing style that's enjoyable to read, and if I were her I would look into becoming a writer or something similar :)

Gayla K. - As a sitter, I have to tell you that I thoroughly enjoyed reading your comments on what being a dog Sitter /Walker entails. Through the whole thing I was saying "Yup, been there!", nodding my head and laughing out loud because it's true, all of it is true...

And the people who are the best candidates for sitters and walkers for Rover wouldn't have it any other way! So thank you for that lovely and accurate description of what it is to be a great Sitter or Walker!

I just wanted to thank everyone above for responding to this post & thread so thoroughly. I am a new sitter on Rover and I have gotten fantastic bits of knowledge from you all, on how I may best direct my new business towards success, and info to consider for some things I hadn't known. Ty all! <3