score:
0

If I don't get a response for a booking, assume sitters aren't interested in my request?

Tammy J.'s profile image

I filled out a couple of requests last night for someone to keep my dog a week while I'm out of town. I asked if I could meet before booking anything. I haven't heard back yet, and was wondering after how long should I assume they are not interested in keeping my dog? I didn't want to contact too many sitters at the same time. I believe my emails went through since I got a text message immediately after submitting my request.

1 Answer

Sort by » oldest newest most voted
score:
1
Walt G.'s profile image

Sorry to hear you have encountered non-responsive sitters on the Rover platform, most typically respond in 24 hours, but many active sitters typically respond within a few minutes or hours. Call our Rover Match consultant team at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] and they will help you find a great sitter.

Related questions

Howdsoes Rover come up with the response time of a sitter?

If I'm going on vacation, is the best way to avoid a lower percentage response time to set my status as away?

How to cancel the request?

Do you offer cat sitting?

How do I know if the dog walker showed up?

What is the cancellation policy?

When does Rover charge credit card?

do i take my dog's food to the sitter?

Response Rate Percentage?

Advertising?

DISCLAIMER: The information made available on this forum is provided by third parties and not by Rover.com. As further set forth in our Terms of Service, Rover.com does not make any warranties regarding such information, and you should conduct your own diligence before relying on it.

Need Help?

© 2016 Rover.com. All Rights Reserved.