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Owner didnt inform me her dog was in heat until drop off, how do I tell her that there in an additional fee?

Im very upset and I feel a bit taken advantage of because a dog was just dropped off at 9:15 am for boarding for 4 nights which is fine with me. She is 2 years old and I was told she is well behaved. The problem is that when the owner pulled up the first thing she tells me is that her dog just went into heat in the car. I was really shocked and I was upset immediately though I remained professional and polite, I couldn't quite figure out how I should handle the situation but I know there should be a extra fee. I haven't ever watched a dog in heat but my dog has just finished her first heat last month so I have experience and I've researched a lot of info regarding caring for dogs in heat. Im upset at the fact that the owner probably knew she was due to go in heat soon but made no mention of that when we spoke, I feel like she should've disclosed that info prior to me even accepting the stay. As you all probably know apart for the physical part or their heat there is also behavioral changes, separation, insuring that no accidents happen, etc. that make it 10x harder than a normal stay. I am willing to still keep her because they're going out of town today but I don't think that its fair to me to keep the same rate because of all the extra work and care she needs at this time. How do I tell her that an additional fee will need to be added?

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I am in the same situation now but with a puppy on her first season and had her for almost a month during it. She has cost me so much in damage and not been able to sit any other dogs alongside because of the circumstances. Wondered if you ever came to a solution and could please advise?

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I would send them a message and explain that because their dog is in heat and due to the extra time and energy that will require from you, you will send an updated booking request for an additional $X fee per day. Hopefully the owners are amenable to this, but if they refuse you'll be faced with either keeping the dog for the same fee, or having to contact Rover and find a new sitter.

In the future when accepting unfixed female dogs you now know to ask if the owner knows their dog's heat cycle and approximate dates to expect it, should it overlap with your care.

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this is something I am going through right now. The Owner reached out to me late yesterday evening needing me to start asap last night and then mentions if the dog being in heat was a problem. I said no but what she didn't mention either is that the dog is poorly house trained and now I have had to

clean up poop, pee, blood, and vomit several times. and to top it off the dog trying to bite me and nipping me when I have to change the diaper. I don't know if I should just tell her to come pick her up or ask her if she is willing to pay extra because that is not my normal routine of petsitting an

I have in my info that I need to be aware on rather a dog is house trained. I feel like the lady either had no time or did not want to have to pick up after her dogs mess and that is why she needed me but that isn't right because this is intended for people who go on trips, maybe work a lot but no

not when your dog goes into heat. that would be like dropping off your pet with someone as soon as it gets sick and coming back when the pet is better.

I am in the same situation now but with a puppy on her first season and had her for almost a month during it. She has cost me so much in damage and not been able to sit any other dogs alongside because of the circumstances. Wondered if you ever came to a solution and could please advise?