I dog-sat from Friday night to Sunday morning. It showed when the stay was booked that the owner paid, it even showed it in pending payments (but only for a few seconds, and then it disappeared). It has now been 4 days since the stay ended, and no payment whatsoever is showing up. Why? I set up a paypal and everything. I'm getting frustrated
Did you set up automatic withdrawals from Rover to your Paypal account? If so, have you checked your Paypal account? If this is your first withdrawal from Rover to Paypal, I believe it can take up to 72 hours. You can read about it here:
https://support.rover.com/hc/en-us/ar...
If the funds are not in either place, then call Rover Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].
Funds aren’t automatically withdrawn from Rover and transferred into PayPal. Funds are deposited into the sitter’s Rover account and then the sitter must manually transfer funds into their PayPal account - if the sitter has selected PayPal as their payment method of choice.
Ummm! You don't appear to have a Rover sitter profile?
Seems like Rover disabled their profile