How should I respond to a client who, when asked if her dog gets along with others, says "If they leave her alone"?
I just had a request come through for a 10 day boarding stay. I asked the lady if her dog gets along with other dogs, as I have two of my own so that is the most important thing to me. Her response was "If they leave her along." I'm not sure how to respond to that, does that mean her dog does not actually get along with dogs? Has anyone dealt with something like this before? I'm very new and this is the first time I've had such a weird and vague response. Thanks!