Why is the Feedback tab not working ?

HI Rover, can you allow an option for when we are booked to allow repeat customer to still book us ?

Can you also give us an option to block profiles or to black list certain dogs. There was an option on vacay to set our profile as not available so they were unable to book us.

Also, if we move to a different location can you have it take into account that customers may not rebook with you? My booking scores dropped significantly because i moved to a different location.

Also If there is a way that we can challenge our archived stays. My booking rate had also seen a hit with people who request me on days my calendar specifically says i am not available. I also recently had someone contact me about taking a dog who is over 100lbs which my profile says i do not take them. These cases are not our fault as sitters, however we see our scores drop .

one last thing, I know that Rover suggest more sitters after the client has already requested one sitter. However, I am not sure if after the client contacts the second sitter, that in the end one of the sitters profiles will see their booking score decrease? Pinning two sitters against each other is not fair. Rover suggesting to reach out to two sitters is fine, however our scores should not be dropped if one sitter is picked over the other.

Thanks so much for listening .. I know its a lot but I also know that Rover is a good company and I would like to see it grow. Jessica R