The directions indicate that I should have an archive icon below the green booking box. I don't have that icon. How do I archive old unused requests ?
I just spoke with Mary from Rover about this issue. She told me that when a dog owner messages a sitter, the sitter's profile will stay in their pending request box until 48 hrs after the last day of the booking request. Why? Because if you decide to contact them again if your chosen sitter falls through, their info is readily available on your pending request box to contact them again if need be. So, they will stay on your pending request until 2 days after your requested booking date. I am a sitter, and I needed a sitter for my dogs, and these sitter request bookings were clogging up my page, and making it a bit hard for me to see my client's request for boarding. I went in and changed my booking date to today, and they will disappear from my pending request in 2 days from now. Hope this helps you. It was driving me nuts til I called and got this info. Thank you so much Mary!!
Thank you. I too am a sitter and I have 3 requests sitting in my pending box when I was looking for a dog walker for my dog. I figured theyd go away when the dog walkers archived them but that didn;t happen. I will change the date. thanks.
I'm a sitter and this is happening with a boarding request I received for April. Do I have to modify the date to make it go away?