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I was unable to sign into my old account and created a new one. Now I can't find my sitter on the site. How can I search for him?

The sitter I used before is still on Rover and I am in contact with him through text message, but can't find him on Rover searching by address/zip.

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Call Rover support and they can assist you access your old account and your sitter history and cancel your new account. [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]