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Must a rover host have to have the Last communication with a cutomer?

When I send pictures and updates to customers they like to reply about enjoying the pictures, thanking me for keeping them informed or any other communication. Am I suppose to have the "last word" for the "response" percentage? A lot of times the customer just remarks: Great pictures! Thank you. If I don't reply with: "Your Welcome" or something to that affect will that bring down my "response percentage"?

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Walt G.

Book a Stay
Woodbridge, VA

Response time rate is calculated based on your response to NEW booking requests, further messages aren't in the metrix. This article provides more information https://support.rover.com/hc/en-us/ar...

Comments

Thanks! I kept trying to get the last response in and it was getting frustrating because some clients wanted to be the last to reply.

Kathleen D.

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Kenneth H.

I'm glad I read this string, I am fairly new to Rover and I wondered the same thing, thanks.

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Must a rover host have to have the Last communication with a cutomer?

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