My rate is 29$ a night and I just booked a stay for 11 nights. But my pending payments only shows I am owed $222.06 when I should be getting $271.15? ( 29x11= 319; 319x.15=47.85; 319=271.15)
Please advise?
A few things might be happening. First, if you signed up for the Rover Protection Package, it may have deducted the cost of the Protection Package from your next stay. The difference between your expected income and the reported amount is $49.09, which is pretty close to the cost of the protection package ($49.95), so this might be an option. Second, do you have an extended stay rate? The $222.06 you're seeing is exactly 85% of what you would get if you had an extended care rate of $23.75. Third, do you have donations set up? I donate 10% of my earnings to the HSUS, so my pending amount is always 75% of my rate, rather than the standard $85.
If it's not any of those things, I'd recommend contacting Rover Support to ask.