score:
0

Why is my profile hidden in search results?

Serina R.'s profile image

I am trying to find a sitter in the price range of 15 to $25 in Omaha Nebraska. However every time I enter in the same information I don't get all of the results. For example sometimes I will put it down for dog walking and the same a different person will pop up who also does dog boarding but did not show up in the previous results. I've gone looking for MY profile and it won't show. Why is this? Can you fix this please?

P. S. It's not because of the dates. Their profile will also say they are available for those dates. I don't specify house verses if they have pets.

1 Answer

Sort by ยป oldest newest most voted
score:
1
Walt G.'s profile image

If a sitter's calendar is booked for a particular service, or they are only taking current clients or are in an away status, they will not show up in results for that service even though they list the service in their profile. The Available Flag is not always a guarantee they are available.

Comments

No.......that's not it. The reason I *know* that's not correct is because I will log out, and do a search. And my name won't show up. My calender is open for the dates, I offer that service yet I dont come up in the search results.

Serina R.'s profile image Serina R.

You have your service radius set to small that's why you don't show up for walks and..... I drilled on the map and found you change it here https://www.rover.com/account/profile/service-preferences/

Walt G.'s profile image Walt G.

O! You're right! Thank you very much!!

Serina R.'s profile image Serina R.

It's tough to set a small service area and also tough with too large an area. When I became a walker I set mine at 10 miles---well 10 miles is a lot of territory to cover. I'm fully booked all the time but I drive 40+ miles a day

Walt G.'s profile image Walt G.

Right. I'm okay with large service area for dog sitting or home sitting. I didn't want large area though for dog walking or drop in because it wouldn't be worth it .....

Serina R.'s profile image Serina R.

Having a small area doesn't hurt boardings much, but walks it will eliminate you from searches, as you found out. I'm now at 3 miles, but I have 6 recurring clients now for 7 months that keep me busy

Walt G.'s profile image Walt G.

That makes sense! Thanks

Serina R.'s profile image Serina R.
Related questions

What do you do when a clients dog damages something?

I rent a commercial building and run my pet-sitting business out of there, can I still sign up with Rover?

Is your income limited based on a timeframe?

How do I find a pet sitter by the name of Erron D. living in Allandale, Austin, Tx?

How do testimonials work?

Continuing care when the booking hasn't been confirmed?

How do I find a sitter in another city than where I live?

What are your additional dog rates?

House sitting- per dog?

can I bring my own dog to house/dog sit?

DISCLAIMER: The information made available on this forum is provided by third parties and not by Rover.com. As further set forth in our Terms of Service, Rover.com does not make any warranties regarding such information, and you should conduct your own diligence before relying on it.

Need Help?

© 2016 Rover.com. All Rights Reserved.