My dog walker cancelled. How do I request a refund?

Hi, Caroline. I'm sorry you've been inconvenienced! You should be able to cancel the walking reservation if your dog walker has not already done so. You can do this through the site or by contacting Rover at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]. They normally advise that a refund takes about 3-5 business days to go through.