Does anyone know if there is somewhere we can see which clients applied our promo codes? This would be nice to see how well our promotional material is effective. As well as see especially during contests that our clients didn't forget to apply it. More importantly for my first reason.. If they aren't effective, I'd rather save my promo material money and use it elsewhere in terms of getting the word out. Thanks
Rosie
As far as I know, there's no way to see who's using the promo code, but if it's being applied to your account then it's being used by someone who used another sitter. You can't tell if one of your clients used it during their booking for you, since you don't have access to their booking info (unless you ask them if they did). I just have the little stack of business cards with my promo card on them and hand them out to anyone who does a meet and greet and is a first time rover user, that way if they book someone else they have my code in hand already. We have about 250 uses on our codes, by first time clients, one time only, so it's good to make use of them and let people refer you.
Under the "Payments and Promo Codes" link from your dashboard you can see when your promo code has been used to book with another sitter. As far as I am aware, there is no way to see when a client who booked with you has used it, since you don't receive a cash credit for that. If you have your clients fill out a questionnaire, maybe it would be worth adding a question asking how they learned about your services so you can track that data yourself until it becomes possible through Rover.