Payment release.
Is there a way to mark a stay as "ended" or confirm pets have picked up to speed up release of payment? If not i think there should be.
2 Answers
Rover's stated policy is to release your funds 48 hours after the end of the booking date, and the clock is on Pacific Time. So, no, there is no way to speed it up and it isn't even contingent on getting confirmation from owners that their pups have been picked up.
I believe you have to wait 48 hours after the stay to ask for a release of payment anyway... BUT I believe they have to respond to an email or message after picking up the "kids". That is when Rover automatically requests feedback from them about their stay.