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Rover.com not accepting credit card numbers?

Allison W.'s profile image

I'm trying to book a sitting and I've tried it in Chrome, IE and in the app. All of them seem to be having trouble allowing me to enter a credit card number. Anyone else having this issue or know how to resolve it?

2 Answers

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Karen R.'s profile image

I wonder if this is related to the AVS problem mentioned here:

https://www.rover.com/community/quest...

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Hillary H.'s profile image

Huh, that's strange! I'm sorry it's not working for you. You can call Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] to help you with the issue.

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