on a dog boarding, how can i ask the owner to leave the dog cleaned?
I had an adorable dog staying overnight, but she was so dirty! It was a west highland terrier, her butt fur was full of pieces of poop. Her skin was dirty, in need of some bath, her smell was bad. She will stay with me again and I really don't know how can I tell her owner that the dogs needs a bath, because I'm afraid to offend and loose the client, such a wonderful person.