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Why doesn't Rover use direct payment methods?

Brittany S.'s profile image

It is seriously inconvenient that PayPal is the only online format that we can receive our money through. If a dog leaves my care in the morning, I dont get my payment 48 hours from that moment, but 48 hours from the end of the night, which is inconvenient in itself, but even then it takes 3-5 days to receive the money from Paypal into my bank. I feel that to be more efficient, we should be able to check in in some way to let Rover know that the dog has let our care. We should also have an option for the money to be paid directly to our bank accounts.

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Deb A.'s profile image

The best way to address this is by contacting Rover support directly. However, I believe the payment is not routed for 48 hours in case there are any complications, issues, or disputes that need to be resolved before payment is issued. As for the time PayPal takes to process payment, maybe you could explore other options that they offer.

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Amber C.'s profile image

The last few times I've withdrew money via PayPal, it was in my account the next day. It definitely depends on the day, but if you have feedback you could contact support.

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Well the issue is not withdrawing money from Rover to Paypal. The money is immediately transferred to Paypal from my Rover account. I am saying that money takes 3-5 days to be transferred to my paypal account to my account. I would prefer to just receive my money directly from Rover to my bank account and skip the middle man, PayPal.

Brittany S.'s profile image Brittany S.
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