As a first time Rover user, I was very nervous and anxious to use a dog sitter who I didn't know but Gabrielle really gave me peace of mind throughout my time away with her great communication. She was so reliable, trustworthy, and when I returned home Knight was so happy, jumping around and loving me. Previously, when I left him with other pet sitters or used boarding services he would be grumpy and unlike his loving and happy self when I returned because he didn't like staying with strangers who did the bare minimum in taking care of him. I could tell Gabrielle loved him and took care of him as I would. I had such a great first-time experience using Rover all thanks to Gabrielle!