Cassandra Was Extremely Nice And Appeared To Be Able To Watch My $25,000 Dollar Service Dog (Plus My Dog Is A Huge Part Of My Family)! Cassandra kept Her Promise To Keep My Rottweiler (Loki) Safe and She Did, Indeed, check in with Me while I Was Out Of Town For My Only Child’s Wedding Day! Cassandra even Sent Me a Picture of My Baby! The Wedding Would’ve Taken A Long Time To Drive. So I Booked A Flight To My Son’s Wedding! On The Flight Back, The Plane Was NOT On Time! When Cassandra sent a Texr Message Wanting To Know When I was Picking My Service Dog up (The Aforementioned Flight was Delayed For An Hour. She seemed Cassandra was a little upset because She Had Made Dinner Plans (which I was empathetic to Her Plans)! When we Finally Arrived, Cassandra Was Very Polite & I Was Happy To See My Baby! However, when I Got Home, Loki appeared lethargic & wouldn't eat! While I Was Rubbing Her Tummy & Her Neck, Loki Yelped! She has an Appointment with her Vet due to Bilateral Yeast Infections in Her Ears! Naturally I Expected To Find Out That Her Ears Caused The Yelp!! I Was Shocked When I Touched My Dog's Right Ear, Loki Yelped Again When I Discovered TWO PUNCTURE WOUNGS ABOUT AN INCH OR 2 Apart! It Was Clearly Not A Human Who Punctured TWO HOLES With Had Significant Scabbing On The TWO PUNCTURES! My Rottweiler Was Clearly Suffering From A Dog Bite Using The Canine Teeth Of Another Dog In Cassandra's Care! Cassandra Appeared To Know What She Was Doing; However, She Did NOT Keep My Dog Safe! When I Received A Request For A TIP I Was Shocked! Now Loki's Veterinarian Will Have To Treat Her Wounds That Occurred Under Cassandra's Care! I'll Pay For Her Ear Infection, But I Refuse To Pay For The Treatment of TWO DOG BITES! I Hope The 4-5 Other Dogs In Cassandra's Home Have Proof That Their Vaccinations Are UP TO DATE?! I Would NOT USE CASSANDRA (OR ROVER) AGAIN! Additionally, I REFUSE TO REFER ANY CLIENTS TO CASSANDRA NOR ROVER! I WILL BE FILING A FORMAL COMPLAINT SEEKING ROVER'S MONEY BACK Guarantee, AS WELL AS, EXTRA VET CHARGES AND PUNITIVE DAMAGES! CASSANDRA ONLY TIP WILL BE DECIDED IN A CIVIL COURT ROOM! Respectfully, Karen Facompre Service Dog, Loki BTW: LOKI WILL NEVER BE CASSANDRA'S "BFF"?!?