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| asked a question | How do I contact a past customer? She left a dog bed here. I want to arrange to get it back to her. The Past Customers list should contain an email but I don't see it. |
| commented answer | as a pet sitter how do i get paid on here? Im aware there is a rover wallet? but what does that mean and how do i redeem my money ? For all the many features your system doesn't seem to provide any way for me as a dog minder to simply see a list of my bookings. I guess it must be there somewhere but darned if I've been able to find it. |
| answered a question | as a pet sitter how do i get paid on here? Im aware there is a rover wallet? but what does that mean and how do i redeem my money ? I find dog owners have trouble understanding how to complete a booking or they complain the Rover system won't respond to their attempts to book. By that time I've arranged to take the dog, the dog owner is depending on me to mind their dog when they are away... and so they get free dog minding. And Rover are you listening?: you get no fee. Your service has managed to very efficiently link a willing dog minder to a needful dog owner, terrific! But then it fails to complete the transaction. I don't think those getting free dog minding are trying to cheat me, or you Rover. But the failure to have an easy to understand booking procedure and good internet connections means it is hit or miss whether I get paid (and whether you, Rover get paid.) |