Lisa R.'s profile

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commented answer Who is responsible?

Thank you. I like your comment about being unable to accommodate your needs. I'll have to use that. I do try to accommodate. I think I will stop that. Rover needs to involve people more though. Leaving 100 percent of decisions to a computer to decide if you are good or bad is not good business.

commented answer Who is responsible?

Actually, I left nothing out. When clients don't read profiles, it causes me to say no. Rover lets the computer algorithm decide who gets booted. Even after conversation with them and them agreeing that they were weird cases, they booted me. They put me back on. I updated profile. We will see.

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commented answer Who is responsible?

Also I had owner cancel twice because of emergency only to reschedule. Owner even wrote a letter to Rover. They didn't listen. Also I got spam from some India guy twice trying to get my info and that was on my list also :( I don't get a lot of requests so these dings removed me. :(

commented answer Who is responsible?

Thanks. They removed me. Calls to take puppies, my profile says crated. I give meds, but 1 had needed 24 hr care (seizures) or 3 times a day, but I worked 1 of the days. people not show for meet & greet. I take sr dogs, but some cant handle my pup. Owners cancel its in profile. I was bootd

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asked a question Who is responsible?

Long question: unfortunately the people at http://Rover.com, are not at all able to arrange the request. LOL even though I say I need a meet and greet, they said customers could miss that and that would be my problem :(. Even though I say puppies need to be kenneled, they say that is a red flag if someone contacts me with unkennelled puppies. Since I will administer meds, that means I need to be available 24 hours a day to watch and apply meds as many times throughout the day as the customer wants; even though I say I have an active puppy and someone contacts me with a dog who gets stressed over noise, then I am bad and it is a flag against me, and the biggest LOL is if people cancel or don't follow up, then... voila, that goes on me ???