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answered a question What do you do when dealing with full-on Rover profiles/potential clients, who after your meet-n-greet, want to negotiate you down (even though your rates are super fair and competitive) and/or want to pay you much cheaper in cash?

I've had the same experiences and the one thing that always ends the conversation is "I totally understand your concerns, and sure I was also a little resentful of the fees that I had to pay for the service UNTIL I HAD MY FIRST RUNNER. While I was searching for the dog in my care that had run off after a deer, the knowledge that Rover was there for me during the emergency made me never question the cost of the insurance and services again." I've never had anyone continue to try to pay me under the table after that little monologue. Which is 100% true.