| answered a question | A client wants to cancel on me and is requesting I waive the fee for them. What should I do? I recently had this issue. Owner confirmed booking a month in advance to board but never made the effort to show up to a... |
| commented answer | Client won’t pay for damages, what can I do? They do nothing about dog bites, dont kid yourself. ... |
| commented question | How to deal with constant growling? I had a pair of huge dogs that did this, owner thought it was funny "theyre just toddlers" she said. They stayed in crat... |
| commented answer | why doesn't rover cover damage to the pet sitter's property by a rover dog? Same here. I explain ahead it covers nothing, and most have become repeat boarders via word of mouth. I have sooo many s... |
| commented question | What to do if sitter lied? Hate to tell you this, but every male dog that has stayed w us has marked in our house. Its far worse when you dont neut... |
| commented question | What to do about boarding late-pick ups? 2-8 hrs late is a half day charge. You modify it asap to include the extra half day, make sure owner confirms before lea... |
| commented question | Can we get paid for meet and greets that later cancel the booking? Same here, i have 6 kids and only board, so everyone comes to me. Owners then know what to expect and can see whether th... |
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| commented answer | What do you do when a dog owner has not picked up their dog on the last night of their stay and is not responding? Thank you! Very helpful tip, ill be making this change. ... |
| commented question | Client lied about dog, what should I do ? This has literally been nearly every dog we take. No one tells the truth. I bought doggie diapers this week and will be ... |