Jessica P.'s profile

Recent Activity

answered a question How frequently do you find yourself archiving requests due to the lack of response by the owner?

I have a huge problem with the Rover rankings! I have contacted customer service 5 different times about this and get the run around. I love Rover. I have been with them over 2 years and have sat over 60 dogs. I have 46 5 star reviews and am listed on the 3rd page for rankings. This just recently happened as over 4th of July I got extremely busy with dogs which is great. I had 2 people find other sitters, one person cancel, and 2 that I legitimately couldn't take on myself. I archived everything.... I then went from the first page to 20th on the 3rd page. I now get no new requests. Yet there are BRAND NEW sitters with no sits, no reviews, and no testimonials and they are first page top 10! I think there is something very wrong with the way they weight things... I am super discouraged with Rover and wish someone would help me out. I don't want to go to another company as I have bought all my marketing materials with Rover and really like everything else except since this I can't get sits...