... How is everyone else handling/ working with their homeowner's insurance policy, so they don't get dropped. As of right now, I've had to close out my account, and have Rover find other sitters for clients that I had scheduled. Very upsetting! And I even bought additional insurance through Pet Sitter Association.

Thank you everyone for their ideas, and helpful suggestions. I've learned a lot reading through your responses. I happy to report that the client & I have all worked out. 😊

I have a potential client, that I had a meet & greet with, and everything went great. Her original request was overnight, but her dog is elderly, and for our first time, she asked if she could just pick him up after working her second shift schedule. I agreed. The stay is over Father's Day weekend. I booked the stay, and sent her a message, about confirming the booking. All she did was respond saying she enjoyed meeting me and my husband. That booking request expired. So I sent her a follow up message asking if she had any questions or concerns, with regards to the stay, or if she found someone else. She responded, no I do want to book with you, and gave me the times of drop off and pick up. So I responded back saying, okay I'm sending you another booking request, please confirm, so that it is on the calendar. She hasn't confirmed yet. And now I just got another request, for that same weekend, for two adorable sounding dogs. I also have a meet & greet Thursday, that covers some of the same dates. So I told the new potential client, that I already had two potential stays, but would know by Thursday, if they would be booking. She was fine with that, and ask that I let her know. Sorry for the novel

My question is regarding the potential client that already let one booking request expire: Do I wait it out to see if she let's this expire, or do I contact her AGAIN, and see what is going on?

Thank you in advance for your help