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| commented answer | How many new clients try to negotiate pricing with you? And do you let them? Thanks Lindsey! You know, this is so true. I've also experienced that if people try and negotiate from the very start, chances are their dogs are super naughty. |
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| commented answer | Bandanas from the store? I did that right away and they didn't get back to me at all. Maybe i'll try again. |
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| commented answer | How many new clients try to negotiate pricing with you? And do you let them? I COMPLETELY understand where you're coming from Cheryl. I too am starting to get regular regulars. Without the huge demand and volume you currently have, I'm already to the point where i'm done with discounts. Unless it's special customers and even then, they have to ask. |
| commented answer | How many new clients try to negotiate pricing with you? And do you let them? It's also one of the ways we remain at the top of the list for sitters in my area. Most often we are the #1 sitter in Omaha, Out of those other 26 priced higher, look at their review count. |
| answered a question | How many new clients try to negotiate pricing with you? And do you let them? This is a question that hits really close to home for me. While running our Rover business here in Omaha, NE we have clients that try and negotiate ALL the time. I think that arming yourself with knowledge and having confidence in the quality of services you offer is key. The trend that I've noticed is that as long as the price is within the $0-$300 range, people don't say much. It's during holidays, extended stays, and when the price threshold breaks $300 that people start to try and negotiate. I think that the idea above about a pricing sheet from local kennels and facilities is a great idea, but don't forget that the services we offer as Rover sitters are well above and beyond those offered at any volume based businesses, oftentimes cheaper too! We are now to the point in our business where I simply let people go if they try and negotiate right off the bat. There are more fish in the sea. I do however, offer repeat clients discounts on a case by case basis when they ask for it. Remember, we are running our OWN business here. Prices, discounts, it's all up to us, Keep your clients happy, but don't take a loss or undervalue your services. |
| asked a question | Bandanas from the store? So awhile back I was visiting a Rover page that was talking about using Bandanas as a cute, fun way to market your business. The photo had a cute chocolate Lab wearing a bandana with the official Rover logo on it in the classic green with a link to the store. Upon clicking the link I've found that it's broken. Have any of you been able to purchase these? Are they a seasonal item? I assume that we aren't able to use the company logo to make them ourselves? Any feedback would be great! |