My only options are to Book it, or to modify. I think I've tried every which way to archive it or cancel it.

I wanted to get to know the sitters in the area because I needed to refer a client to someone else. On this Q&A board, it said the only way to contact them is by creating a "stay request" and message them from there. I did that, but now I can't get the messages out of my mailbox, even though the requests have expired. I can't archive them, nor delete them. Anyone know how I can?

I contacted other sitters in my area to try to get to know them so I could refer to them. But now those messages are clogging up my Rover mailbox. Even though the "stay requests" have all expired, I can't delete or archive the messages. (Sending a stay request was the only way to contact them.) Any help with this?

A client wants to book a stay in August, and few months away. If she enters her credit card number now and books the stay, does Rover put a hold on the credit card until the stay?

We sound a lot alike in in what we're looking for thru pet-sitting. I'm used to fostering dogs so I'm not used to asking for money. I didn't want to sound greedy in my question, but I know we also give away services that others might charge for, because we just love the dogs. I also researched and found out that there are more sitters in town than I realized with other companies, so I'll keep my price competitive. Either way, I love the dogs that we sit and meeting the new clients! it's more fun than I imagined :)

I'm very happy paying the 15% because Rover advertises, provides a web site that's user friendly, provides insurance, etc.

But I just learned that Rover is adding a 5% service fee onto the CLIENT'S bill, on top of my rates.

And, all new sitters joining Rover will be paying Rover 20%, not 15%.

Wow. I realized that the CLIENT (if they created their account after September 2015) is paying a 5% service fee on top of my rates. And new SITTERS that create accounts (after March1, 2016) are paying a 20% fee towards Rover instead of the 15%.

I was on the phone with my client as she booked the stay and she asked what the $12 service fee was.

Yes - you should try to book a dog on Petsmart's website. The regular kennel size is $27 and the "Dog Atrium" is $37. There's an extra charge for 1/2 day or full day of camp (so they can leave their kennels), and a few dollars more if you want them to give your dog a treat at night. I suppose our price has to be attractive enough that clients will make time in their busy schedules for a meet & greet. I'll find the right price eventually. The Rover site makes it all so easy.

Hi, everyone! I'm new to pet-sitting and LOVE the http://Rover.com platform, but I don't understand why are our rates less than most kennels and Petsmart in the area?

Petsmart & kennels start with the minimum basic boarding kennel at $27, where the dogs are kept in the kennels the entire time unless clients pay more for playtime, pay more for treats, pay even more for a walk, etc. We've kept our dogs at both in the past and the bill adds up fast.

However, in our home, I just raised our rate to $30 but clients are still getting to leave their dog in a nice home environment, with somebody that is home all day to show them attention and let them out unlimited times to a big secure backyard, takes their dog for a daily walk, sends as many updates as the client wishes, lets them snuggle on the couch with us, and even lets them on the bed if they whine at night. I love doing it all, but why charge less than the kennels and Petsmart? As a pet-parent, I would expect to pay more for pet-sitting because my dogs are getting much more attention.