Booking drop ins and being asked to do other things.

Thanks to both of you for your response. I did go up on my rates a little after this booking. When I accepted this job, the client had only 1 dog on the booking and they introduced me to the cats afterwards. Now I know I have to tell them to add all animals for insurance purposes. They are very educated people so I know they were aware of this.

My dilemma is very complicated. I agreed to watch a client's dog for almost a month while they are out of the country. Since our first meet and greet they introduced two cats and want me to measure all food on a scale, feed pets four times a day, pick up dog poop in the yard, administer medicine and supplements to dog, clean out cat boxes (3), etc. I did not know what to do because I already agreed to help this client and their bill was substantial since they are going to be gone so long. My regular charge is $29 daily for in home sitting. Each time I met with them to go over more details, they just kept telling me all the other things I need to do. I have all 5 star reviews and I did not want to upset a client but this is really upsetting. I know it is my fault but I definitely feel taken advantage of.

Thanks for your response Deb. I will make those suggestions to her if she books me again.

I had a previous customer get upset because their dog went potty in the house under my care. I walked the dog three times each day during the stay but she accused me of coming very late. She told me this has never happened. What should I do?