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| commented answer | no more paypal payments? Thank you Karen and Walt, I will contact support! |
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| asked a question | no more paypal payments? I kept getting emails saying I couldn't be paid after a booking and had to update my details, clicked the link and the option for Paypal had been deleted so now payments can only be deposited into my bank account 5 days after the booking has been completed instead of 2 days after through paypal. The payments into my bank are automatic, so there's no way for me to control how much goes out of my Rover account and into my bank and as of now i cannot find an option to turn off automatic deposits or change how frequently it is deposited ... I use the Rover app everyday so it was super easy for me to keep an eye on the payments in my account and save them all in one place until the end of the week or month and deposit it to paypal then .. Is there anyway to change it back? |
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| asked a question | How do you go about doing a meet and greet with a new client when you have a guest dog already boarding? I've been a rover sitter for about 8-9 months, but it took me around 3 months to get my first booking. The few stays I have completed have been good and the owners left positive reviews, i'm receiving a good amount of dog boarding requests for the summer months coming up. I have my own dog so a meet and greet before booking a stay with me is a MUST, but as i'm not that busy with clients i've managed to avoid booking a meet and greet at the same time I have a dog boarding. How would I go about this if the new client for example.. says they're only free a certain date, and I have a guest dog then? I prefer all meet and greets for dog boarding or daycare to take place in my house, so that the client can see exactly where their dog will be staying, what kind of services are near by such as parks, emergency vets, and what they're paying for basically so they are not in the dark when dropping them off. Also so I can assess the dogs behaviour when in my house and garden. I do not crate dogs unless requested by the owner at bedtime, so it wouldn't be fair to shove them in a crate for the duration of the meet and greet, and the same with shutting them in another room. if the dogs aren't going to be boarding at the same time then I don't feel the need introduce them. Should I try and rearrange it, meet them someplace else, decline the booking altogether..? |
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