Additionally, there is no way to prove the sitter is actually staying for the time they clock in and out for. I am assuming the client is just taking their word for it, unless there is something I am missing?

I understand the concept of paying ahead of time. However, there is no way to ensure the sitter follows through with the service. For example, I was charged for a 30 minute visit and my sitter only stayed for 20 minutes. So now I paid the full service and did not get what I paid for.

I am confused about the timing of visits. I see that a sitter logs in when they arrive and logs out when they leave. When a visit is supposed to be 30 minutes and someone only stays for 20 minutes or less, will I still be charged for 30 minutes? Is it the same charge regardless of the amount of time the sitter stays?

I am wondering why I am charged for a service prior to it happening? How do you ensure the visit will actually happen? If the service does not occur, am I reimbursed the amount I was charged?