Katie B.'s profile

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asked a question What do I do if an owner messages me to cancel the booking but does not formally cancel on Rover?

I had a confirmed booking for a walk in one hour and the owner messaged me to say she had to cancel. I said that was ok and for her to formally cancel through Rover and she hasn't done that. I don't want this to be counted against me for not fulfilling the walk because she didn't cancel on her end. What should I do?

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