Annette V.'s profile

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commented answer What is the cause of a failed withdrawal?

They were able to get the money back to my rover account and it successfully went through when I tried again. Not sure what the glitch was but it worked for me the second time around.

answered a question What is the cause of a failed withdrawal?

This happened to me as well. I called Rover support and they said they'd put the money back into my Rover account so I could try to withdraw it again. They said they've been having issues with people withdrawing into PayPal. I called about 2 hours ago and am still waiting for them to put the money back...

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asked a question Booking not yet confirmed but confirmed over message thread?

Hi all! I got a drop-in request this past Monday for this upcoming weekend/week. I did a meet and greet with the owner and dog, who were both great. My issue is that the owner has yet to confirm the booking, but I spoke with him on our message thread on Rover and he said that yes, he still wants me to come in starting tomorrow morning. He said he would confirm the booking once his plane had landed at its destination, which means he' already left for his trip and at this point I can't not go take care of that dog.

Now, I realize I could just be paranoid due to the fact that I'm relatively new to Rover, and it is more than likely that he will confirm the booking upon landing, but I'd like to know how to avoid last minute booking confirmations in the future. I feel like this has happened to me a couple of times, and it makes me a little nervous.

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asked a question How to be a better sitter?

I want to provide the best stays possible. I've heard of thank you notes, goodie bags, report cards and other awesome ideas that make clients remember their hosts, and I'm wondering if y'all could elaborate on some things you have done that have made clients feel satisfied with their choice in sitter!

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