Karen R.'s profile

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answered a question Red flag request/client scam request?

Definitely, your numbers 1-3 are indicative of scammers. However, same-day registration is not unusual. at all. Sometim...

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answered a question How do I book for longer than 60 minutes for in-home sitter?

There's no way to book sitters on an hourly basis on Rover. I would suggest you search for traveling sitters (drop-ins, ...

answered a question I'm hearing impaired how do I alert owners about this?

Agree with Deb about transparency and that you shouldn't offer house sitting because that requires you to sleep at the c...

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answered a question Recaptured funds?

You need to take this up with Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] ...

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commented answer Sitters, are you aware that Rover is now publicizing your last minute cancellations?

Weren't zipcodes always there? I did a search for boarding in my zip and only one on the first page was in the requested...

commented question Are you an Early member of rover community?

Another message I didn't receive, but this 11% is levied on pet owners, right? ...

asked a question Sitters, are you aware that Rover is now publicizing your last minute cancellations?

Sitters, are you aware that Rover is now publicizing your last minute cancellations? I noticed this posting at the top ...

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answered a question My account shows as deactivated. If I reactivate, will my old reviews still be there?

You might want to check with Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] ...

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answered a question Can I get a gift card for Rover?

Call Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] ...

commented answer How do I post a boarding request? Alexandria, VA 22310. Desperate for my dog to board next week?

Deb, I considered that as well as another option but then thought house sitters might be more difficult to book than a b...

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answered a question How do I post a boarding request? Alexandria, VA 22310. Desperate for my dog to board next week?

No, there is no way to post a dog sitter want ad on Rover. That is not how it is set up. The dog owner has to search t...

answered a question How do I change my account from a provider to only an owner?

Please call Rover Customer Support at Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] ...

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answered a question My phone # was stolen and is being used here, how do I stop people from messaging me?

You will need to contact Rover Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] ...

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answered a question My profile has been approved but does not show up in any of the pages when searching for Sitters or Dog Walkers, both services I have made active. Whats going on?

You are there. I did finally find you on the 6th page, after using the map function to drill down to your neighborhood b...

answered a question How do I modify service on booking request from drop in to house sitting?

Have you accepted the drop-in? If you haven't, then have the client initiate a new one for house sitting. I don't belie...

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edited answer Why is customer service so poor?

It's a mystery... Try calling Rover Customer Service at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]. They don't come here. ...

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answered a question Why is customer service so poor?

Try calling Rover Customer Service at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]. They don't come here. ...

answered a question trying to book a sitter and when i type in my phone number it says that number already exists?

You'll need to contact Rover Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] ...

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answered a question How do I change my profile details about children in the home?

I couldn't find it either until I clicked on my service settings: https://www.rover.com/provider-profile/services/overn...

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commented answer Is there a way I can find out a dogs behavior with previous sitters before I book the stay?

And thanks for posting the message in its entirety. ...

commented answer Is there a way I can find out a dogs behavior with previous sitters before I book the stay?

Deb: I received something from them on April 6 but not the one you received on the 13th. I have added that email addres...

commented answer Is there a way I can find out a dogs behavior with previous sitters before I book the stay?

Goggled Rover newsletter and then clicked on link and it said I subscribed to it. Curiouser and curiouser. ...

commented answer Is there a way I can find out a dogs behavior with previous sitters before I book the stay?

I haven't received anything from Rover ab out it. I will have to check my settings, but I seem to get other service-rela...

commented answer Is there a way I can find out a dogs behavior with previous sitters before I book the stay?

I haven't received anything from Rover ab out it. I will have to check my settings, but I seem to get other service-rela...

answered a question Connections?

This question was just asked a few days ago: https://www.rover.com/community/question/55566/how-to-connect-with-fellow-...

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commented answer Is there a way I can find out a dogs behavior with previous sitters before I book the stay?

The notes are only viewable by Rover staff. They have never been for the next sitter. ...

commented answer Pay Two Fees to be a Sitter?

Actually it could mean a great deal, especially if you employee sitters who will have access to your home. If the person...

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