Katherine T.'s profile

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commented answer Why is there a Red Dot on inbox?

Agree- saw the change yesterday- not too long after my last post here. New bell in upper right hand corner of the app- and the message about finding new notifications here. Wish we would get emails on these enhancements - before they show up.

commented answer Why is there a Red Dot on inbox?

My friend and I are Rover sitters too and it’s maddening! We’ve checked our unread messages in all categories and there isn’t one. Doesn’t make sense - since it used to represent an unread message. Just got a message on the phone - re messages that can be found in a new spot- but nothing...

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answered a question Is there a way to raise my rates, but keep it the same for repeat clients?

HI Alyssa- yes you can make the adjustment before you accept the booking.

answered a question Custom Promo Code?

If you want a custom code- like your name or something short that potential clients can remember- you need to call Rover Support @ 888-453-7889. They do the change on the promo code from random numbers to something you choose.

What I did was come up with a few ideas and then tried them to see if they are already being used. Once I narrowed it down and decided- I contacted Rover Support and they made the change.