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| asked a question | How do I make a suggestion to Rover? How do I make a suggestion to Rover? I'd like to make a comment to Rover about the sitters' calendars, but I can't find ... |
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| asked a question | Where is the chat room? I was on the phone with support the other day. I told the guy that Rover really needs a live chat room, rather than just a Q & A. He insisted that there already is one. I can't find it. Where is it? |
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| commented answer | Is it acceptable to require a minimum charge? Thanks, Cari. That makes perfect sense. I hope you all will forgive my ignorance; my daughter told me about Rover a while back already, but today is the first day that I have actually sat down and looked at it. It's probably the case that all of my questions are answered by the information herein; I just haven't had a chance to read everything yet. And since I'm almost entirely computer illiterate, it will take me a while to learn how to use this site. Please have patience... |
| commented answer | Is it acceptable to require a minimum charge? Thank you, Laura. It's very interesting that you mentioned 'travel time", because I was wondering about that, too. I was wondering if it is customary to include the time you spend getting to-and-from your client's location in your hourly bill (if you charge by the hour). After thinking about it, I had concluded that it must be that I am not supposed to charge for that. After all, if you were employed at a day care and babysat for toddlers all day, you would not receive time and mileage to get there. Or if you were a nurse working in the pediatric ward, you would not receive time or mileage to drive to the hospital. I do understand, however, if you are running an errand for your client, outside of your normal work hours--picking the dog up from the groomer, for example. You should receive time and mileage... |
| asked a question | Is it acceptable to require a minimum charge? I am not yet a sitter, but intend to become one--and my question is this: Is it acceptable or customary to charge a client for a minimum amount of work or time spent? For example: as a beginner, I may only charge $10.00 per hour or less, just to get myself started. If a client is requesting a fifteen minute visit, I don't want to spend my time and gasoline driving to their home, and only get paid $2.50. Is it reasonable to tell a client (unless he or she lives within a block or two of your home) that you have a one-hour minimum charge? I was looking at a different pet-sitter web site today, and a potential client was describing what she needed done. She then finished her post by writing, "the whole visit should not take more than twenty minutes." I think it's fine to get paid in fifteen or twenty-minute increments beyond the first hour, but I don't think it's reasonable to expect a Rover-Sitter to drive five or six miles to earn $3.00 or $4.00. How do people handle these situations? |