| commented answer | Why do you charge holiday rates on non-holiday days? Karen, I'm in the USA, not sure why that came into this thread. |
| commented answer | Why do you charge holiday rates on non-holiday days? Thx for the quick response, So it sounds like the system isn't flexible enough to differentiate between holidays and normal days, and that you are suggesting the sitter temporarily adjusts their published rates while we book and then pay the adjustment for the 2 x holidays in cash. Thanks. |
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| answered a question | Do you charge more on the Holiday weeks ? Rover is very clear in their rate policy regarding Holiday's. If a sitter has quoted a different rate for day's designated as 'holidays' then the entire booking will be charged at the holiday rate. We have no idea what the justification for this 'Rover' policy is other than to make more money. I'm sure none of us mind paying more for holiday services, but for an extended booking of almost a month that might span one day designated as a holiday, but to pay the holiday rate for the entire duration seems somewhat excessive. |
| asked a question | Why do you charge holiday rates on non-holiday days? I'm travelling for 5 weeks which include two (2) days designated as holidays - why are you defaulting to the holiday rate? This is a complete rip-off and fundamentally holds your clients and their pets to ransom. |