I really hope Rover could clarify the schedule policy better to new clients. Lately I have had clients who reserved only three days (let's say form the 13th until the 16th), but then tell me they want to drop their dog on the 12 at 5.00 p.m. and pick him up in the 17th at 10.00 a.m. I responded that I needed rover to cover the insurance of the dog while it stay with me, but still the clients complained that I am charging a full day for just some hours. I even commented that I could adjust the price to half a day, but still it seems so hard to understand for some. Last time, I decided to cancel a stay due to a rude answer from a cliente who could not understand the policy. Rover really needs to address this issue.