| commented answer | How many hours are you present during house sitting? Love this. But how do you explain the need for them to book a drop in stay when that is what they want? I keep getting p... |
| commented answer | How do house sitting hour rates work? I appreciate this response. I've dealt with this issue again as of recent and may need to add a disclosure about drop i... |
| answered a question | Clients always trying to negotiate? Very happy to have stumbled onto your post. I work in Healthcare so my schedule can be really open or slightly booked du... |
| answered a question | What do you do about damages in your home? Unfortunately, sitters have zero protection from this. That insurance is for the clients. I learned this the hard way to... |
| answered a question | How to determine the price breakdown for the Owner after The sit is completed? It sounds like they may be upset over the multiple fees that Rover charges. Unfortunately we have no control over that p... |
| commented question | What do I do to deal with this CRAZY customer, HELP? If the booking has already ended and she booked based on rates you had listed then you should be finished with this stay... |
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| commented answer | Should I charge for having to return a house key to the owner? I agree with what the others have said. Definitely make the arrangements before hand. If you offer a meet and greet, tha... |
| commented answer | Setting rates? This is what I need to!! I've had a lot of clients take advantage of this. They'll drop off early in the morning on day ... |
| commented question | What do you do when a client books 2 nights, but dropoff/pickup times makes it total 3 days? This has been a normal occurrence for me and I've never figured out what to do about this. Rovers site says it charges i... |
| commented question | Understanding the Rover rates? It sounds like a pet owner who wants to pay as little as they possibly can. Your time is valuable just like anyone else'... |
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| commented question | Client lied about number of animals on making her profile? Each animal must be listed to be covered under the insurance and liability. If any of the animals don't need care then ... |
| commented answer | Client lied about number of animals on making her profile? I don't, they do! They want to try and get the cheapest rates they can. Which is why I say I will not discuss it until a... |
| commented answer | Client lied about number of animals on making her profile? I don't, they do! They want to try and get the cheapest rates they can. ... |
| commented question | Is there a Pet Sitter Questionnaire you use when you go to Meet and Greet? Hi. I would also love to see the questions. I've gotten a pretty good script down after so many years of doing this, bu... |
| commented question | Client lied about dog, what should I do ? How can you charge the owner more after the booking? ... |
| commented answer | What is the best way to politely decline a potential client after a meet and greet? I LOVE this answer and think you said it all perfectly. While I understand we are all struggling, no one deserves to be ... |
| answered a question | Client lied about number of animals on making her profile? This has happened so many times over the years and after a horrible experience with a major scammer of a client I comple... |
| commented question | Can I block a client? Yes, but they are limited on what they can do and definitely cannot make another sitter take the job. ... |