Ron K.'s profile

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commented question Help when out of the country and something is going wrong with a Rover sitter?

No, of course not. We've used http://Rover.com several times over the last year, and Rover has been very helpful in resolving the issues. Happy to report that all ended well. Clearly, this particular sitter won't be used again, but he doesn't represent our typical experience with Rover.com.

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asked a question Help when out of the country and something is going wrong with a Rover sitter?

Hello, We have a new sitter staying at our house and watching our dogs while we are out of the US. We left specific instructions for the sitter to not invite guests to our house while we were away and for how to deal with each dog.

We can see on our security cameras that one dog has not been outside the house even one time in the last 5 days, and we've seen the sitter outside with several guests which he has invited over, and they're smoking bongs in the back yard.

I don't see anything from http://Rover.com on how to deal with emergency intervention, responsibility for damages when a sitter invites unauthorized guests or liability for allowing unauthorized guests on an owners property. Can anyone please advise?