I have been sending my clients videos of their doggies and they can't watch them for some reason. I also did a search and couldn't find an answer. There was something about the app but I can't find it on there either. Any help would be great! Thanks in advance :)

Yes, you're right. They texted me thru the rover number and didn't book the stay as the previous stays. I guess I figured since they were booking and bringing their doggy everyday and paying each day all was on the up and up. Lesson learned. I'm a rover newbie.

Hi all. I have a client whose dog stayed with me for daycare for a few weeks, I got paid and all was great. The client had two more days they needed to bring their dog over for daycare that popped up so I said absolutely, I had room and to drop of her doggy. I have not been paid for those two days and it's been almost a week. I've contacted her twice and now I'm getting the silent treatment. What should I do? Just forget it and never accept her doggy again? I plan on giving the client the benefit of the doubt and just hanging in there hoping they'll pay eventually. They were pleasant and were very pleased with my services as I'm pretty flexible. So I'm confused a bit. Any other info would be great. Thanks!

Great info! Thanks so much.

Thanks so much!!! I'm new so I'm still learning :)

I have a dog boarding with me. The owner has paid for 4 days at a rate of $35/day for a total of $140. The owner dropped off the dog at 8am Monday. She is picking her dog up Friday at 5pm. Should I charge more for the extra 9 hours?