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Go fetch funds in my account?

I received an e-mail at an e-mail address, I no longer use for http://Rover.com. The e-mail states, I have $25 in my Rover account. I cannot find it when I go to my account. I would like to use the funds for my dog's next stay. How do I find the funds and apply them to my dogs upcoming stay?

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Sounds like you should call Rover, especially if the email was sent to a different email address and you do not see it in your Rover balance showing on your Dashboard.