Are people charging owners for daycare & overnight, or using overnight as one fee?

Perhaps you should take a look at Rover's Help section about the various types of services because it clearly states that the dog boarding/house sitting rates are for 24 hours of service.

https://support.rover.com/hc/en-us/ar...

There is no "overnight" rate. A boarding charge is for 24 hours of care.

I explain at the M&G that the overnight boarding fee covers a 24-hour period and that I may charge an extra daycare fee if the pickup time is much different than the dropoff time. I give 2 hours free, anything over that gets charged. If it's 4 hours I charge $10 (1/3 my nightly fee) and it goes up from there. I have set my hours to be 9am-9pm and that is also discussed at the M&G. I edit the charges before booking the stay, but only after I discuss everything with the client.

I agree with Deb's math using your example. If it were me - drop off at 8 am day 1. Pickup at 9 pm day 4. I would charge 3 full days of boarding (what you are calling overnight) + 1/2 my nightly rate for the 13 extra hours.

This is why I charge a daily rate. I had the problem of people dropping their dogs off at 5 am and picking them up the next day at 1130 pm. In my book, that's two full days not an overnight. I also had to start saying I do not accept pick ups or drop offs before or after 9, as people were insisting on picking up their pets at u reasonable times like 1am after they get off the plane.

I like to keep things uncomplicated. The way I look at it, I'm charging per night, not per day. The 24-hr block rule can get clumsy, confusing and convoluted.

Here's how we do it: Drop-off is any time after 7AM. Pick-up before 10PM. If they need to go outside those parameters then we'll work something out. Because that is incredibly reasonable no one balks at paying extra to come before or after that... which is crucial in those "my flight gets in late" situations. I've actually had people book for pick-up on a Friday then say "But our flight gets in late. Would it be easier for you if I picked up on Saturday?" Like they are doing me a favor by leaving their dog an extra day for free. LOL!! I tell them, "If it's going to be later than 10PM I'll extend the booking for another night. That way you can pick- up Fluffy the next day." There is never any room for argument because my times are clearly stated in my profile. Besides if the Owner did try to wiggle out of it I'd point out that they are already getting a free day because I charge per night, not per day.

Of course, if it's only a one night booking then it is a bargain basement deal for the Owner but... I also think I've gotten some longer bookings because of it. People don't always know exactly what time they'll be back home. Knowing they have that flexibility without pressure to get their dog by a certain time might just be the thing that makes them book with me instead of with one of the competitors I have in this area... which is getting crazy BTW. This area is SATURATED with Sitters.

I am currently in this situation. Started sitting at 6am day one and end sitting at 6pm day two. That is 36 hours. Luckily it's two pets otherwise I'd be paid $40 for one pet. Not worth it for the hassle. I think I'll start adding day care fee. Good idea.

The whole 24 hour thing is very confusing to me because the time changes from client-to-client. I was also feeling somewhat cheated for not receiving compensation for the last day, so I opted to charge extra if the client wants to pick up after noon (which most do).

Yes, before you click Book It, confirm the drop off and pick up times, the adjust or modify the price to include a day care charge when applicable. Basically, the nightly fee should be based on a 24 hour period. Many sitters offer flexibility so an hour or two more is the same price. However, depending on what you think is fair- you can charge half of a day care rate for four hours, a full day care rate for 8-10 hours, and a full nightly rate for 12+ hours

Using your example: Arrival is 8 AM, means dog should leave around 8 AM (3 days later). Leaving at 9 PM is 13 hours over. So, I'd suggest you'd explain that would result in either 4 nights ($30x4=$120) or 3 nights + daycare ($30x3+?$ - you'd decide since you daycare rate is based on 8 hours) To me, it seems unusual and a bit complicated that your nightly rate is 4PM-10AM and daycare is 10AM-6PM. Especially, since the Rover policy states that "Boarding and House Sitting are both per night, up to 24 hours". But you can offer whatever you & pet owners agree to.

By the way, if you search around, you'll see other discussion between sitters on this topic.

This is a common topic. If you do a search you will find various discussions on this. To make it concise, the boarding fee is for a 24 hour stay so drop off at 10am pick up is at 10am on pick up day. That usually never happens so a daycare fee usually applies. Whether its a half day or a full day of daycare its up to you. You can charge whatever you feel comfortable with.

I have strict, pre-established pick-up times. If a dog is unable to go home before 7:30 pm, then I charge them for an extra night. I'm literally in my pajamas in bed at 8, so after being super accomodating for several people, I decided I needed to be paid extra if I was going to stay up at all hours waiting for somebody to come get their pet.

I clarify my rates in my sitter profile under this sections, "What would you like to know about a pet before sitting him or her? Do you have any breed preferences?" See text below. If the pick up was over 8 hours, I would just charge $30 which is my normal 24-hour rate. I also clarify these charges at my meet and greet to make sure they are aware prior to booking. Many people don't read the profiles. Hope that helps.

Per Rover guidelines, pick up time should be twenty-four hours from drop off. I understand travel issues can arise, and I am happy to accommodate your needs. Extended pick-ups will be charged as daycare so your dog will be covered under Rover's insurance after the initial 24h period. Daycare rates are $15 for an additional 4 hours or less and $25 for 4-8 additional hours.