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How do I contact Rover with improvements to their website?

Rover has just added Dog Walking, Drop-In Visits and Daycare. While setting my rates for these new services I noticed the following changes should be considered:

Take out words “nightly” and “stays” since they don’t apply to walks, drop-ins and daycare.

Replace with “daily” and “visits” and “walks”. Make visible hours of operation for daycare (?)

For bathing and grooming section you should offer a price range for different sized dogs so we can charge different prices I would charge more for a large dog than a small puppy. Or else put in the words "starting at".

Pick up and Drop off rate needs to have mile radius shown since I don't want to drive more than 3 miles.

Comments

HERE'S WHAT I HAVE DONE WHAT DO YOU THINK?? We are now offering these new services DAILY from 9 a.m. - 6 p.m! Doggy Day Care Drop-off: 7 - 9 a.m Pick-up: 4 - 6 p.m. Pick-up and drop-off service available Dog Walking at Your Home 30 min. walk once or twice daily (within 3 miles of 21234). Travel included in rate Drop-In Visits to Your Home 30-min feed/let out to pee/ play/visit once or twice daily (within 3 miles of 21234). Travel included in rate Baths available for dogs staying a week or more at our home. We accept cats and caged birds for short stays (1 or 2 nights). We look forward to meeting you and your dog soon! - Many Smiles, Lauren Cook

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Rover Support can be contacted via email: support@rover.com or their web form: https://support.rover.com/hc/en-us/re... Under doggy day care, I also sent feedback requesting that they consider changing the static hours stated "dropping off around 7-9am and picking up around 4-6pm" as some pet-parents need different times and some sitters can accommodate them. Having a customized fill-in area would be a great help. Under the Preferences page/tab-House Sitting, Dog Walking & Drop-In Visits section, you'll see you can already/still set distance, so I doubt that will change.

Comments

Exactly, I work night shift hours, so 7 am is like a nonexistent time for me. However, I've done daycare from 1pm-midnight and it's great!