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If a Rover discount code ($30 off your first stay) is used, does that come out of the sitter's cut?

asked 2015-09-09 17:20:01 -0500

Or does that come out of what Rover would make?

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I did not receive the $30 Rover discount card for the first day I cannot find the link from barkhappy where they said it would be. Any help would be appreciated I have not booked to stay yet because the first sitter never showed up for the meet and greet visit & never contacted me back to reschedule

Vicky C.'s profile image Vicky C.  ( 2018-06-08 22:47:39 -0500 ) edit

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answered 2015-09-10 10:01:18 -0500

The way coupon codes work is:

  1. Sometimes Rover has coupon codes they put out for xyz amount. When a client uses it, it does NOT come from our payout -- Rover covers it for us.

  2. When you give someone a discount code to use, if they use it to book you, you don't really benefit financially outside of getting a new client.

  3. When you give someone a discount code to use, if they use it to book someone else, you get $10 from Rover.

Rover NEVER takes out anything over the 15% + any donations you have set up to organizations. When they give the client a discount, the company absorbs that cost, not the sitters. If you give a discount by manually entering it into your booking, that discount comes from YOU, not the company.

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Excellent explanation. Well said!

Carmen C.'s profile image Carmen C.  ( 2015-09-10 19:00:41 -0500 ) edit
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answered 2015-09-09 17:38:08 -0500

Also, your code can be used with any Rover sitter; even if you don't end up as the host, the client will still receive the discount AND you get a little bonus from Rover - I think it's $10.

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answered 2015-09-09 17:30:58 -0500

It comes from Rover, not the sitter.

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