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Profile not completed?

Hi There,

The information on my profile page is saying that my profile page is not completed, even though there doesn't seem to be any indication of an outstanding portion. I'm just wondering what the cause of this might be?

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You seem to be looking for an answer from Rover.Customer Service's number is Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].